Slomins
Reviews and Complaints
Difficult Service Termination
Preferred solution: nothing
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Verified Reviewer | Shirley, New YorkCROOKS THIEVES LIARS! Avoid Slomins no matter what!
- Very inaccurate information
Preferred solution: No solution, I will make it my mission in life to inform potential customers that you are thieves and liars.
WAIT ALL DAY FOR A BADLY LEAKING HOT WATER HEATER
I called on Monday to report the hot water heater is leaking underneath. I have a contract for full coverage and pay a premium for #2 home heating oil.
The 800 number scheduled me for Wednesday. Well, its Wednesday and all day, I mean all day I have waited for a service person. I have not received a call informing me of a window or when the service tech will arrive. It has been a wasted day in the life of a contract customer.
I called twice and was told they do not even provide a window of a service call. EXTREME DISAPPOINTMENT
No service for 13 hours on freezing day.
Preferred solution: Let the company propose a solution
Follow-up to Horrible experience with Slomin Oil delivery
Preferred solution: Deliver product or service ordered
Basically, they SUCK!
Preferred solution: Let the company propose a solution
Slomins - Thermostat Replacement Review from Floral Park, New York
Bad customer service. No weekend maintenance schedule! This company do not deserve any star!!!
After changing one thermostat, charge me almost $500.
HORRIBLE EXPERIENCE WITH OIL DELIVERY FROM SLOMINS
- Run around
- Very inaccurate information
Preferred solution: Deliver product or service ordered
Horrible Alarm System!!!!!!!
- Customer service
- System
CROOKS...CROOKS...CROOKS !!!
SLOMINS scared my neighbourhood into thinking we were going to have a bad winter with high heating oil prices so we should lock in a fixed price...a month later heating oil is a dollar lower than our fixed price...THEY KNEW THIS IN ADVANCE !!!!!! we are stuck for 750 gallons of price rape !!! customer service is practically non existant,when they do answer their phone your greeted with an attitude ,have to wait a year for a clean and vac , im a sap and am stuck now , as soon as I make my obligation thay are gone forever !!
Slomins - Oil Review from Hewlett, New York
A joke of a company
If you are looking for security don't allow these people any place near your home. The owner cares about one thing and one thing only employing his friends.
let's start with his COO a life time friend who was unemployed before he was hired to run his company. Or how about an entire basketball team that is on the payroll. I was a former employee and have their system,however they could care less about their employees or customers. The few people they have that actually know what their talking about the (vp of sales and the vp of marketing) look like have aged 10 yrs from the stress trying to make this company run.
Their families must love that they care more about slomins then the little kids they have at home. These are 2 talented guys that can run the company with their eyes closed.The rest of them are close to retirement so what do they care. The equipment they use is good and state of the art as they claim but if you have a problem with the system you might as well call another company. I am a former employee and I might be bitter but these are facts.
I just signed with vivint and yes I might be paying a bit more than slomins but I get more.
I can control my doors, lights and my alarm for a few bucks more. I worked at slomins for 2 yrs and didn't even know an alarm system could do these things.
No heat for hours
Terrible Response
What a joke
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did they make you mail something back? i'm in a similar situation and they told me I have to call their cancellation department & they'll tell me what to mail back...i'm baffled.