Slomins
Reviews and Complaints
Slomin wll not resolve my issue
Today is 12/14/2013, & as of today, I haven't received any call or email or written statement or information from Slomin's since I put my complaint on this website. I see that people have reviewed my complaint, but nothing from Slomins.
I hope that the people who reviewed my complaint & plus the other people who wrote about their bad experience using Slomins have thought about using Slomins as their alarm company.
I wouldn't refer my worst enemy to this alarm company to protect my home & family. BE AWARE OF THIS COMPANY!!!
No heat for 12 hrs
Call in for service for my mom and dad 82 and 80 years old. Going on 12 hrs no call and no service.
Called in tonite still have no time frame, state a lot of customers without heat. I asked if they can contract out and they said no. So they want elderly people to freeze.This was a mistake by my father to sign with them, they lower the price to 3.39 to get them to sign.
They have the worst service techs out in this industry and as a whole company they do not care about you the customer. Do not sign with this company many others on Long Island 100 times better.
Slomins Holds the Deceased to Contracts
My mother passed away and had a personal security system. When my brother called to cancel the 5 year contract she signed they claimed that it couldn't be cancel.
According to our lawyer, all contracts ceased upon death. They pulled the same thing when she moved into her home. The previous owner had a contract and they said that she had to fulfill the 5 year agreement that woman signed. They are predatory!!!
Never sign a contract with Slomins.
I had their home oil system and it was equally as bad. As soon as my contract expired, I refused to renew.
Owner
Oil tank removal
Still trying to get Slomins to pump oil out of tank in crawlspace after my 86 year-old uncle used them to upgrade to gas heat. I called in Feb'13; they said they have 1 pump truck and we'd have to wait until they had enough other pump out requests to make it worth their while to send out truck, most likely April'13.
I told them then that contractor was working on house and needs to get tank out so they can finish repairing everything on first floor that was flooded by Sandy.
Now that new floor is installed, Slomins says they can't pump oil without opening up the floor; that they can't extract oil via hose in crawl space or from outside where they fill tank. Really? How do they do regular conversions to gas?
Do they drag hoses through living rooms and cut up floors? I also am paying someone else to remove the oil tank because prima donna's at Slomins couldn't do it via crawlspace; they wanted to cut hole in floor for that also.
Slomin's website support stinks
Slomins would not service their alarm equipment
Slomins Shield is here, now pay me.
They won't release your system back to you
Slomin's - Failed to Provide Service
No Security from Slomins!
Slomins *** me
Slomins Security
Slomins Dispute
Do not sign a 5 year term contract with SLOMINS as they will sue at the drop of hat. Their contract is not clear and they will easily sue for any money they feel are owed and will make your life miserable.
Stay Away from this company at all costs!
Lost job but still made payment until last two periods. Offered to finally pay monitor and lawyer fee...still suing for that amount plus all equipment that was installed in 1998. 13 years ago!.
There are many much better alarm companies out there. S T A Y A W A Y!!!
Waited over 6 hours for service from Slomins
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I concur... its 59 degrees in my house, my daughter is young.
They came out to my house and said it was fixed and within 20 minutes my heat was out again. I called them right back at 10pm and its now 6am and they are telling me between 7-9 but they can't guarantee that. When I purchased this plan they said that I would be PRIORITY...
well this isn't priority and then for them to put me back at the end of the list after coming out and NOT fixing my heat is absurd... unfortunately i am stuck with them until october but when this contract is up I am definitely OUT OF HERE.
Sorry to hear this, but it is not the service techs that are at fault it is the office, especially management. With the temps being as low as they have for so long and this in the future they should have hired on extra men.
even if it was for just the winter.
A majority of slomins service techs are especially good and care about the customers. lets not put the blame on them.
Having had oil heat in the past I feel your parents pain. Is there any way you could bring them over to your house.
Til the heat comes back on.
With this cold weather it could be a while til they get it fixed.