Have oil service contract with slomins, my last delivery was in Oct. Was due for automatic delivery on Dec.7th. They never came so I started calling on jan.3rd because I was down to a 1/4 of a tank. They don't know why I didn't get my delivery in Dec. But assured me...Read more
When I purchased the service plan , the person selling it to me assured me any problems i would have a technician at my house within 2 to 3 hours . Well I called tonight at 9:30 PM and they advised me it would be 5-8 hours till any one could get here , and was told it...Read more
I didn't like
- Absolutely unprofessional
Had a contract with Solomon last winter for $2.19 and oil prices dropped to $1.XX they wouldn't price adjust because was locked into a contract. Now I'm out of contract and they are charging $2.44 and oils prices are $1.89. People beware they are price hiking and have...Read more
I didn't like
- Very inaccurate information
- Customer service
Worst company ever to do business with. Customer service is horrid.
Slomins Sales Representative Review
I will not get oil with these guys based on there terrible sales techniques and their horrible reviews. Additionally, other towns in my area have banned this company from door-to-door sales. I see an issue with that. My complaint lies with the door-to-door sales. When someone tells you they're not interested, please take their address off of the list and leave them alone. Stop knocking on my door.
Other Product Review
Customer service in Slomings oil company are very rude !!!!
Slomins Alarm System Review
After 10 years called Solmins to go wireless. No one called. Went with AT&T. Called Solmins to cancel and could not get through to cancelations. After 2 weeks and written letter, they cancelled. Charged me for the extra 2 weeks. Poor service.
So I have been with Slomin Shield for 16 years. I called and asked about upgrading my system. No problems handle perfectly but when the day came for installation it was a nightmare. Customer service called the night before to veify the appointment and informed me that...Read more
I had a message on my phone yesterday that there had been a security alert at 17 Meadow Lane, Syosset, and that I was on the call list. We know only one person in Syosset, on 4 Meadow Lane. We know no one at 17 Meadow Lane. So we called Slomins at their call back...Read more
worse company its a trap . upon setup ac they didn't notify company will run my credit report , i paid deposit upfront to use . when i order oil its take 3 to 5 days to deliver , i survived without hot water ,because i was in contract cant buy oil from other places...Read more
I have a very old furnace that holds heat oil and AC in one. I called 3 times to have someone come out and finally someone did because I have a blown blower. This will affect heat and AC. I guess the contract I signed up for will only help with heat. Someone was here...Read more
First of all, this company does not disclose verbally that you are signing a 5 year contract when you inquire and enter into a service agreement with them. You need to be aware that if you sign a contract with them, you will most likely be locking yourself into 5...Read more
I didn't like
just call to cancel my slomin account at 4:10 pm internet mentions they work 8-6pm and they say the department that handles this case is closed asked what time do they work and they don't know!!! 8-5? 8-4? 10-12? what more do you want me to add! just call to cancel my...Read more
I have been a loyal customer for over 15 years. I have had a service contract for the same 15 years. I have had auto delivery for the same 15 years. I never had to worry about running out of oil. Slomins always delivered oil before I needed it. Today I had the worst...Read more
Cambria Heights, New York
Do you have something to say about Slomins? What happened? What can we help you with?