I have been a slomin customer for 7 years. It is impossible to get the service contract fulfilled. My appointments are 8 months later so my burner has not been tuned in 4 years. I finally had my burner tuned and was charged 250 for new service contract before my oil...Read more
November 12th 2016, was approached by representative offering home heating oil, i told him I was not eager to sign contract for automatic delivery, he told me I could cancel within 3 business days which I did on November 15th in writing, also called to inform the...Read more
Slomins seems to have a very misleading service contract and rude customer service. It seems they are trying to lure people in by low price and make up the difference in the service contract. I have been using slomins many time over the years but never been treated...Read more
Slomins Heating Service Contract Review
company with no ethics! it charges cancelation fee if you decide to cancel a signed contract on the fourth day or so of signing even if the signing contract does not start till three months. Stay away from this company.
Worst company ever to do business with. Customer service is horrid.
Slomins Sales Representative Review
I will not get oil with these guys based on there terrible sales techniques and their horrible reviews. Additionally, other towns in my area have banned this company from door-to-door sales. I see an issue with that. My complaint lies with the door-to-door sales. When someone tells you they're not interested, please take their address off of the list and leave them alone. Stop knocking on my door.
Other Product Review
Customer service in Slomings oil company are very rude !!!!
TERRIBLE MISLEADING COMPANY.. THEY WANT TO SELL BUT DO NOT SHARE ALL THE FACTS WITH YOU VERY SNEAKY... WAS NEVER INFORMED THAT IN SC YOU NEED TO PAY THE SCPD FOR THE SERVICE OF AN ALARM! NOW I HAVE AN UNWANTED BILL FROM SCPD BC OF TWO FALLS ALARMS FROM THE SAME MONTH I...Read more
I have an oil contract with Slomin's I fell behind on payments because I was out of work so I had a large bill my mother was hospitalized she came home and we ran out of oil we had a partial payment for Slomin's which they couldn't except because it wasn't high enough...Read more
Hi I'm mr mingo , I was a customer for 2 years this is my story : I had a price of 1,89 and a contract after the second your I missed the dead line for a new contract so slonmins give me a drop and they charge me 2.65 a gallon so I call the & ask for a new contract he...Read more
Have oil service contract with slomins, my last delivery was in Oct. Was due for automatic delivery on Dec.7th. They never came so I started calling on jan.3rd because I was down to a 1/4 of a tank. They don't know why I didn't get my delivery in Dec. But assured me...Read more
When I purchased the service plan , the person selling it to me assured me any problems i would have a technician at my house within 2 to 3 hours . Well I called tonight at 9:30 PM and they advised me it would be 5-8 hours till any one could get here , and was told it...Read more
I didn't like
- Absolutely unprofessional
Had a contract with Solomon last winter for $2.19 and oil prices dropped to $1.XX they wouldn't price adjust because was locked into a contract. Now I'm out of contract and they are charging $2.44 and oils prices are $1.89. People beware they are price hiking and have...Read more
I didn't like
- Customer service
- Very inaccurate information
So I have been with Slomin Shield for 16 years. I called and asked about upgrading my system. No problems handle perfectly but when the day came for installation it was a nightmare. Customer service called the night before to veify the appointment and informed me that...Read more
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