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They let us run out of oil, bitter cold outside, after calling them for days!. Each time we called we were lied to. I have zero trust in this company! They do not respond quickly to emergencies and as soon as our contract is over we are done with them and good...
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Anonymous
Angry customer

They really are horrible to deal with nothing but lies.

#1158186
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Although I have automatic delivery with Slomin's, I ran out of oil on 12/27/17. I called at 7 pm to say my furnace wasn't working and the gauge on my tank showed empty. At 8:30 pm they called back to say they were too busy to service me that evening and that I was...
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#1157218
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My oil tank was getting low this past early December and according to my Slomin's On-line account my next schedule oil delivery date was 12/16/17. I figured I was 5 days away and on a quarter tank and should have no problem waiting for the delivery. On 12/18, I called...
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Anonymous
Anonymous

I find that the Slomins representatives are very nasty they're always yelling really b***** when we call to ask question. Also when they filled up our oil tank they didn't giv...

2.2
#1153406
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Slomins - They don’t care

Slomins
#1163807
1.0
Details
They came to house Bree times to fix the heat and it did not work each time. The supervisors are both rude and uncaring. I called an outside contractor and he told me they put cheap parts and the wrong filter in my boiler. They also caused over $200 worth of damage in my kitchen. Did I also mention they let my oil tank run completely empty and they blamed us for it.
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Slomins - I have been lied to and have no heat for over 12 hrs

Slomins
#1163762
1.3
Details
Service contract is not recommended the company can not meet their own promises to keep you warm all winter long. Don't do business with this company. I was just now told the wait for service is 24 hours. WHAT? I have waited 12 so far.
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Advertised vs Delivered
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Slomins - Ran out of oil

Slomins
#1163758
I have auto delivery and we ran out of oil last night. Called them this morning they can’t give a time for the tech to to come, in less than 10 degrees I am told they have 24 hours to get to my house! Poor customer service! The wait time in weather like today should be a max of 4 hours not 24 hrs!
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Slomins - More of a concern.

Slomins
#1138691
I saw a new report how oil companies are pumping air for people vs. actual oil with fooling the pump with a magnets. {{Redacted}} By fooling the pump, the customer is getting air and not oil. {{Redacted}} Wondering if anyone experiences that or notices they are using 'more oil" than normal.
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No oil delivery in the last 6 months. I called 2 weeks ago when I saw I had a quarter of a tank left. I have called six diifferent times since and six different people, including a supervisor, have promised a delivery. Still no delivery. They apparently do not deliver...
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Anonymous
Maryellen McKeon

Terrible!Can't get service and out of fuel. What is the point of auto delivery????

Anonymous
Truth Is

I was informed that they layed off their oil delivery drivers

1.0
#1133666
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I plan to write my experience with Slomin's everywhere possible and to whomever will listen. Their prices are cheapest, but cheapest does not translate to good service. My husband I just purchased our first home. We signed up for 600 gallons and service. We are new to...
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1.0
#1133538
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My fire alarm went off today and yes they were quick to dispatch the fire department however when they called my house my husband answered and was so confused and gave the incorrect code word so they called my cell i was able to give them the code word and tell them it...
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#1119806
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I have been with Slomins for 18 years. Called to renew contract and was given a crazy price. Was told it was because of all the storms. I called around and was given prices much cheaper. I went with Sweezey fuel for .42 cents cheaper per gallon with a service contract....
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1.3
#1118045
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While eating dinner, our doorbell rang, followed by immediately a loud knocking on our door. We thought it was an emergency! It was a man in a Slomans shirt asking us to take a survey. First of all, ringing our doorbell is all that is needed. Never had a company asked...
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1.0
#1116962
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Tried to see if I can get a deal they were advertising on tv after being with adt for 15yrs on a house alarm. The sales representative came to my house and advised me against the add they were running on tv. He told me that it will cost me more if I do sign up for the...
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1.0
I didn't like
  • I did not like
#1112536
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Signed up for program in January including free tune up. Never called me regarding doing tune up so in September I called them. They said next available date is in end of February. Our contract would be up in February. Seemed like they would not have done the tune up...
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Anonymous
Anonymous

I just signed with them..If you think they are bad Horizion Services was a joke !

#1101307
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