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I plan to write my experience with Slomin's everywhere possible and to whomever will listen. Their prices are cheapest, but cheapest does not translate to good service.

My husband I just purchased our first home. We signed up for 600 gallons and service. We are new to home ownership and we don't really know how much our house will need; for the square footage that seemed like enough to last us through the winter. The sales representative that met with us said our 600 gallons would be delivered around 250 gallons at a time.

On our first delivery, which was unannounced, the driver delivered 500 gallons in 1 shot (we have a huge tank!). We now have 1 month to pay a 1150 bill a month before Christmas. We are currently disputing this with them. A week later, today, our boiler will not stay on.

It turned off in the middle of the night and we woke up freezing. I have a 2 yr old and I am 6.5 months pregnant. We've been calling since 8am for emergency service. 7 hours later we still do not have a time frame when they will come.

No one has any answers. I am also quite certain the service contract is up to 600 gallons or until a certain amount of time - ' whichever comes first' (I let my husband pick the oil company; I was going with Petro!) So if our service contract is up at 600 gallons (which I'm sure will be 'first' since they decided to deliver 500 on their first delivery).... does that mean we only have 100 gallons left until we no longer have service on our boiler? When is this last 100 gallons going to be delivered?

Unannounced like this time next month? Will we be without service for most of the winter (although I need service RIGHT THIS SECOND AND CANNOT GET IT!). I feel we were definitely screwed over in every way in this transaction and using this company. Like I said, I was trying to allow my husband to take the wheel on this one, but Slomin's is definitely not the way to go.

I feel they are dishonest, crooks, and they will literally leave you out in the cold. Heed my warning; I plan on posting this on all forums!

Reason of review: Poor customer service.

Location: 21 Long Island Ave, Holtsville, NY 11742, USA

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