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2.5

Called proactively today in order to get a furnace tune up prior to the winter. Was told an appointment is not available until April 2019, that right 7 months from now and 3 months after my contract is up.

So let me get this right, after the winter is over and spring is in the air that is when you can come and do a check on my furnace? Will I be receiving a portion of my service contract dollars back since the work can not be performed until after its expiration?

Seriously, how does an organization have the audacity to do this. Seems like the security industry is where they are concentrating and based on the reviews for that they are failing there also.

Reason of review: Not as described/ advertised.

Monetary Loss: $150.

Preferred solution: Price reduction.

Location: 21 Long Island Ave, Holtsville, NY 11742, USA

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