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What is wrong with those women? Doesn't matter what I or my wife call them about, but they have a nasty attitude. The office culture must condone it because it never changes. Service techs are great, but the CSR's are *** Asking a question results in a diatribe of...
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Company wrote 0 private or public responses to the review from Dec 05.
3.1
I liked
  • Service techs are great
I didn't like
  • Customer service office
#1415760
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Instead of just logging calls and scheduling service I have found the staff to be very combative. They have a mission to recount every last detail of every interaction on a call. I'll admit I was pretty frustrated and became quite irritated with the woman on the...
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Company wrote 0 private or public responses to the review from Dec 05.
#1415639
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Last year I had an issue with Slomin's and their "automatic delivery" which was coming about every month regardless of weather I needed it or not. I noted this on another review site. But in doing so I also praised their service department because I had found them to...
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Company wrote 0 public responses to the review from Nov 29.
#1411073
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Slomins - Missed delivery

I placed an order for oil on Tuesday. I called 2x to check on it and 2x to confirm delivery on friday. Whenvi called the 2nd tone i was told you got pushed to monday and i am out of oil . Canceled the contract.
Company wrote 0 public responses to the review from Nov 16.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1402027
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Heat stop working so we called them. Supervisor came and said our motor was shot and he would order it and come back to install. The day they came back it was a different tech and he had no information about the motor issue. He then check the system again and said it...
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Company wrote 0 public responses to the review from Oct 16.
Anonymous
Anonymous

They don’t care about anyone they get rid of there loyal Long term employees why would they care about there customer base.

#1383371
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Slomins is the worst company out there and most of my circle of friends agree. in my case Slomins was putting oil in my house even though i already had oil they were charging me for nothing until they sued me for $1,190 for something i wasn't getting and i only owed...
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Company wrote 0 public responses to the review from Oct 12.
#1380402
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I have had the video cameras over a year now and I have been using the Slomins application. The service was satisfactory until something early this summer I noticed the camera would log out in and out on its own. Later I would view the app, I would be signed back in....
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Company wrote 0 public responses to the review from Oct 04.
#1373079
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Called proactively today in order to get a furnace tune up prior to the winter. Was told an appointment is not available until April 2019, that right 7 months from now and 3 months after my contract is up. So let me get this right, after the winter is over and spring...
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Company wrote 0 private or public responses to the review from Sep 11.
3.0
#1352557
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Slomins Showed Me that I Matter Today with this service call! yes I feel more service technician and some standard upgrade in equipment wouldn't hurt But there response team and service technician make up for that liabilities very calm and kind and for the most part...
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Company wrote 0 private or public responses to the review from Aug 22.
4.5
#1336000
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Fire Alam Began Alerting Of Low Batteries Fire detector second Floor perchased batteries Twice and alarm notification Still alerting me of low batteries during which on or around the fourth time alerting me of low batteries my panal tamper set off the alarm on its own...
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Company wrote 0 private or public responses to the review from Aug 19.
I didn't like
  • Run around
#1333335
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