my video security camera was installed 3 wks ago and it stopped recording a week. I contacted customer service and had to wait another week because that was the earliest. repairman arrived and he couldnt camera to work. he informed me that i needed a SN number which i...Read more
I'd been a long term customer of Slomins fuel service. I was on automatic delivery but became concerned about not having received a fuel delivery for an extended period. The fuel tank gauge showed empty. I contacted Slomins and was told my fuel gauge was broken. It...Read more
Slomins - Door to door sales are incredibly disrespectful
This guy just pounded on my door so hard (pounded side of his fist on my door at least 10 times) it scared the *** out of the whole family. I thought there was a major emergency And fire department was trying to evacuate us. I'm making complaint to attorney general
I signed a one year contract with slomin’s in the summer. Got a decent rate. We purchased a new house and I wanted to transfer my account to the new house. They wouldn’t do it. The current rate had nearly doubled what I was locked in at. So I asked to cancel. They...Read more
Slomins - Horrible response to emergency call
No delivery after emergency call for out of oil more than 5 hrs, left customer in cold after midnight, we have to keep ourselves awake in low temperature. When I try to contact them, the answer was not knowing when they would deliver oil.
I called 5 times for a service on Sunday February 25, no proper answer or service, instead of helping to resolve issues, making their own policies. Don't relay on this company. Poor customer service, unprofessional customer service, they are not respecting their...Read more
Had contract n Slomins cxld my contract stating that I couldn't be reached for oil delvy. Oil delvy is automatic n I shouldnt need to be contacted for oil delvy. They never called or emailed. They were chrging outrageous cxln fee. To reinstate without a contract , I...Read more
Absolutely terrible service. They changed ALL of their policies & did not inform anyone. They purposefully wait until you run out of oil & then say they will help but have to charge a "dry charge". We have paid in FULL but apparently owed $1.25 on our ALARM account. We...Read more
Horrible!!!!!! The worst customer service. I was actually hung up! Can you imagine?!?!? I’m a slomins oil costumer since 1986 and had my central air conditioning done thru them as well..... I Was told three completely different timelines for an oil delivery. And still...Read more
When they knocked on my door to sell us a contract my husband explained we dont ever want someone just showing up because we have 4 dogs and a dogdoor for them, they said no problem. A few months later they showed up unannounced and let all my dogs loose at 7am so I...Read more
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