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I scheduled a yearly burner service 6 months ago but needed to change from afternoon to morning. The best they would do for me was to give me another appointment but I would have to wait 5 months. They also would only give me an afternoon appointment. They are saving...
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2.1
#1167238
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For approximately 29 years, my wife and I generally have been satisfied customers of Slomin's for our oil delivery and boiler maintenance services. We stayed for what we perceived to be their good service. After service issues over the past 3 weeks and the company’s...
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1.0
I didn't like
  • Delivery service
  • Customer service
#1167007
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Stay away from Slomin's. We are under a maintenance + oil delivery contract with them and placed an emergency service call on Sun Jan 7. Today is Tue, Jan 9 and no response. They won't even say when a technician would come. Every time I call its an operator with a...
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1.0
I didn't like
  • Absolutely unprofessional
  • Delivery service
  • Very inaccurate information
#1165367
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Slomins - Terrible Service

Slomins
#1164945
I requested an emergency heating service from Slomins and waited 2 days without service. They are the worst. I just called them 2 days later for an update and was told they can't give me a time. Terrible Customer Service...... I was left with no choice but call a local heating company to resolve the issue. {{REDACTED}}
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Slomins - 24 to 36 hour wait for oil burner service

Slomins
#1164549
I woke up Saturday morning to no heat. The wind chill outside is 22 below zero. They told me the wait is 24 to 36 hours. Are you kidding me?
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Slomins - They suck suppose to be 24hr emergencies service an well its

Slomins
#1164468
2.0
Details
I contacetd them varous times in the last 24 hrs an i get the same reaponse so muchbfor 24 hrs service contracts its freezing in my house for the alst 24hrs an boiler is blowing smoke kids puppy evryone is freezing
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Value for money

Slomins - Complaint

Slomins
#1164316
Contacted them this morning. Took an hour to get a person who gives a 24 hour window to fix my no heat problem. Elderly people don’t count as emergency.
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1/6/18 10:08 am Woke this FREEZING COLD MORNING with no heat hot water. Called Slomin's for service. In Dec. I had to call for an emergency delivery (had less than a 1/4 tank) bc they were over 8 days late and they still wanted me to wait a week for delivery bc they...
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1.0
#1165308
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Still waiting for service! 40 hours now! I am seriously considering leaving Slomin's for good! Just awful! They promised me that it will take up to 24 hours , then changed if to 36 and now its 48! I have a feeling that in a few hours they will change it to 60! They...
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#1164929
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Slomin’s does not hire enough people for the winter help. True, we just had the coldest day in a long time on Long Island. However, now waiting for their service ( I have a contract plus oil delivery automatic ) now for 30 hours… With no end in sight. As I live alone,...
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Anonymous
Sal23

Same bull shith the tell me i after call somebody else stay away from slomins fraud

Anonymous
Razvi

54 Hours now since I placed emergency call. Every time I call they say they don't now when a technician will arrive. First it was 24 to 36 hours now they do not know. What a h...

1.3
#1164734
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I’m on auto delivery, an ran out of oil, it’s Sat 6 degrees out and I’m told they will get to me tomorrow. They are helping other customers in this cold. Can’t tell me what time tomorrow. Well it’s cold your an oil company, maybe you should have known with the cold...
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1.3
#1163712
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We are extremely upset with Slomins. I called Tuesday and asked for fuel, the lady who answered the phone assured me that they will deliver Thursday or Friday. They did not come. More phone calls and this time they said "first thing in the morning Saturday. It is 4PM...
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1.0
I didn't like
  • Delivery service
#1163570
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I have a automatic delivery plan with Slomins and I called a few days ago to request a delivery because my tank is only a quarter full. Being worried with the current storm I called again today and the man who answered was somewhat rude and said " I don't know what to...
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Anonymous
jonny

slomins metere are rigged and give less oil than stated on delivery ticket, contact the dept of whieghts and measures

#1162107
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Our furnace stopped working Sat. Dec 30. I called at 8pm and was told they would have someone here as soon as possible. The next morning he came at 10am. Since it was New Years Eve and it was 10° I got 20 gallons as our tank was totally empty and no one was working the...
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1.5
#1160348
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