Customer service

We are extremely upset with Slomins. I called Tuesday and asked for fuel, the lady who answered the phone assured me that they will deliver Thursday or Friday.

They did not come. More phone calls and this time they said "first thing in the morning Saturday. It is 4PM and nobody came, We are down to 1/8 or less. As everybody knows the temperature outside is under 0.

Nathaly said " ah if the furnace breaks we will fix it" What about burst pipes? I've never had a horrible experience like this in my life. SLOMINS had gone down in our book. This is an extremely frustrating situation for our family.

This is not a way to conduct business. I will not recommend this company to anybody.

Product or Service Mentioned: Slomins Heating Oil Supply.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Delivery service.

Company wrote 0 public responses to the review from Jan 06.
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